| I want to replace a printer made by another
manufacturer with a Cognitive printer. Will the new printer work
in my system?
First of all, thanks. This is the
kind of question we like to hear. And yes, our printers will
work in your system. Many systems directly support our printers,
in which case replacing your printer may be no more complex than
unplugging it and plugging in your new Cognitive printer. But
every printer manufacturer uses a different printer language, so
in some cases you may need to revise your label formats or label
printing software. Your local dealer can help with compatibility
issues and our Sales Department can also provide compatibility
information.
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| I want to replace my old Cognitive printer with a newer
model. Are they compatible?
Yes. Some minor system or
software modifications may be needed, depending on the printers
involved.
If you are replacing an older
(non-enhanced) Barcode Blazer or your present label formats use
dot times other than 100, a high speed Barcode Blaster (model
BD422005, BD242005, BT422004, BT242004) or Blaster Advantage
(model BD422003, BD242003, BT422003, BT242003 with firmware
version 1.4 or above) will provide the best compatibility. These
printers feature a Blazer Compatibility Mode that lets them
closely imitate the non-enhanced and enhanced Blazers and
support variable dot time.
If you are replacing an Enhanced
Blazer or Upwriter and do not need variable dot time, Solus or
any Barcode Blaster will provide reasonable compatibility,
provided the replacement printer supports the same print density
(for example, 100 or 200 DPI) as the original printer.
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| I have a Cognitive printer that is no longer
manufactured. Is it still supported, or is there a current
printer that is a direct replacement?
We provide spare parts and repair
services for most of our discontinued products, and media for
all of our products. We have stopped stocking spares for a few
of our older printers, but can probably recommend a supplier for
you. Contact our Sales or Technical Support Services Department
for information.
We also manufacture replacements
for most of our older printers. If you have a desktop Barcode
Blazer or Upwriter, the current replacement will be a member of
the Barcode Blaster or Blaster Advantage family. If you have a
4.25" Portable Barcode Blazer, Code Courier can replace it.
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